How to use student feedback to improve online courses and increase retention - amplifiedNOW

How to use student feedback to improve online courses and increase retention

How to use student feedback to improve online courses and increase retention

The Importance of Student Feedback

Online courses are becoming increasingly popular, but keeping students engaged and motivated can be a challenge. That’s why feedback from students is vital. It’s the key to discovering what works, what doesn’t, and how to improve your online course. Plus, students appreciate that their opinions are valued and considered.

How to Collect Student Feedback

There are many ways to collect student feedback, but here are a few popular methods:

  • Surveys (short, simple, and easy to complete)
  • Discussion forums (allowing for open and honest opinions)
  • Feedback forms (specific and targeted questions)

How to Analyze Student Feedback

It’s not enough to collect feedback from students, you have to analyze it and use it to make improvements. Here are some things to look for when analyzing feedback:

  • Common themes and issues (such as difficult assignments, technical difficulties, or lack of engagement)
  • Positive feedback that can be reinforced and built upon
  • Suggestions for improvement that are feasible to implement

How to Implement Changes Based on Student Feedback

Once you’ve analyzed student feedback, it’s time to implement changes. Here are some tips:

  • Choose changes that will have the biggest impact on engagement and retention
  • Be transparent about the changes you’re making and why
  • Take it slow – don’t overwhelm students with too many changes too quickly
  • Solicit feedback on the changes you’ve made to ensure they’re effective

Examples of Changes Based on Student Feedback

Here are some examples of changes you can make based on common themes and issues found in student feedback:

  • Simplify assignments to make them more manageable
  • Provide more detailed instructions and examples
  • Offer more opportunities for interaction and collaboration
  • Improve technical support and troubleshooting resources

The Benefits of Using Student Feedback

Using student feedback to improve your online course has many benefits, including:

  • Increased student engagement and motivation
  • Higher retention rates and lower drop-out rates
  • Better course evaluations and ratings
  • Improved course quality and effectiveness


Collecting, analyzing, and implementing student feedback is the key to improving your online course and increasing retention rates. It’s not always easy, but the benefits are well worth the effort. So, don’t be afraid to ask for feedback and make changes – your students will thank you for it!

About Author

Scroll to Top